Rental terms & conditions

Renting terms and conditions

GENERAL RENTAL TERMS AND CONDITIONS
1. The Lessor UAB Solorenta shall hereby rent and the renter shall accept a Vehicle of the present Agreement.
2. The Renter shall confirm that he/she has received the Vehicle in good order and condition, fully completed and with a clean cabin, without any damages or accident traces, except those specified in the vehicle’s specification scheme. Any subsequent complains of the Renter regarding visual defects of the vehicle shall not be taken into account. Renter has full responsibility and liability cannot be reduced for: car tapestry and seat covers, tyres have been damaged, decorative wheels covers have been lost, snow or ice has fallen down on the roof of the vehicle and other third party acts.
3. At the check-out time Renter must present the following valid documents: passport or identification (ID) card and driving license. Renter or his representative shall not be exempt from responsibility by entrusting the vehicle indicated in the agreement as an additional driver.
4. Renter must use the vehicle in the agreed territory. In case of breakdown of the Vehicle, road accident or other circumstances occurring outside of the territory, Lessor’s assistance services will be unavailable. The Renter must cover all expenses emerging in these cases. Replacement car provided only in Lithuanian territory.
5. While on the road, Renter must: use the Vehicle expediently and in accordance with the purpose; leave the Vehicle at the safe parking place, locked and with an alarm system turned on; use the fuel only of the type and octane number indicated in the Rental Agreement. Renter must: not leave the keys, documents and removable Vehicle equipment in The Vehicle.
6. Renter must not: re-rent the Vehicle or its part; permit any third person to use the Vehicle without a written Lessor’s consent; use the Vehicle for giving a charged lift to a passenger; use the Vehicle to take another vehicle on tow; use the Vehicle for race or for driving instructions; to have more passengers than it is indicated in specifications of the Vehicle; drive or allow a person to drive, whilst under the influence of alcohol, drugs or medicine; use the Vehicle for other illegal purposes.
7. Renter must inform the Lessor in case the Vehicle is not roadworthy (actual breakdown, supposed breakdown, other reasons); in case of gaining information, the Vehicle may be destructed, loss or damaged; in case of loss, damage or destruction of the keys and the documents of the Vehicle.
8. Renter must return the Vehicle at the agreed time. In case of delay to return the vehicle, Renter must report no later than 4 (four) hours after the expiry of the Rental Agreement. Failure to inform about the delay and 2 hours after the agreed return time, the Lessor shall register the theft in the police.
9. In case of the following accidents: road accident, theft, natural disaster, third parties intentional deed, Renter must call the traffic police, receive a confirmation document of the accident, take all the necessary measures to protect the Vehicle according to his/her possibilities and inform Lessor immediately.
10. Renter must pay for loss or any damage to the car. Renter's pecuniary liability (damage) to the Lessor shall be equal to the amount specified in the contract for one accident or one act of third-party persons, material liability may be reduced by paying extra or reduced liability is already included in the rental price. The liability reduction is only valid if renter has event declaration or a police certificate (if the tenant refuses to pay for the insurance at the beginning of the rental and not insured event has occurred, the tenant must compensate the damage caused to third parties as well).
11. In the case of vehicle theft, when renter loses or not returns entrusted vehicle documents or keys, the renter is responsible for the all value of the leased car harm. In the event of an uninsured accident (which describes insurance company), all responsibility rests with the Tenant. This point applies to the Tenant, if the insurance company, taking into account the circumstances specified in this point, refuses to pay the insurance benefit or reduces the amount of the insurance benefit. The provisions of the insurance contract concluded between the lessor and the insurance company can be consulted at the lessor's office.
12. The Renter must pay to the Lessor the amount that consists of: Vehicle rental amount, additional charges, fees for additional services provided, fines and cover all other costs associated with traffic, customs and other rules violations and damage costs. The Renter must pay with the mean of payment indicated in the Rental Agreement.
13. In case of leaving the territory of the Republic of Lithuania it is essential to have the mandatory Third-Party Liability insurance (“the Green Card”) of the countries to be entered, where the Third-Party Liability insurance (“the Green Card”) provided by the Lessor is not valid. The Renter must cover any damage done to third parties, all the fines and other costs associated with the absence of the mandatory Third-Party Liability insurance (“the Green Card”) of the countries entered. Renter must inform about crossing border, for not following this rule charge of 200,00 EUR may apply.
14. After 7 working days, after Vehicle return to Lessor, Lessor has right reasonably request from Renter compensate any harm discovered hidden defects or contract term or conditions of the contract were not properly observed (defects which was not possible fixate returning the vehicle).
15. The contract may be determined prior to rental end, if the parties failed to meet its contractual obligations. This Agreement is made in two copies, which have equal legal force, the agreement shall enter into force from the moment of its signed.
16. Renters under the age restrictions (25 years of age or 2 years of expierience) can be subject to young driver fee – 10 EUR/day.
17. Additional taxes:
a. If the Vehicle is returned with less fuel, then it was on the checkout, the Renter undertakes to pay a fixed administrative fee of 20 EUR and actual cost of the fuel. If the Vehicle is returned without complementary items of the Vehicle (first aid kit, emergency sign, etc.) the Renter undertakes to cover all the costs.
b. Traffic handling fee – 35 EUR. While driving in Lithuania the drivers must follow the local road rules. In case of traffic violation UAB Solorenta will receive the request from Police provides all the information about the driver.
c. Damage handling fee – 35 EUR. Damage handling fee is to be applied per each case of road accident.
d. Cleaning and maintaining fee (for smoking) – 100 EUR. It is prohibited to smoke in UAB Solorenta vehicles. In case of smoking in the car cleaning and maintaining fee will be charged immediately. Each car has to be cleaned inside and outside as it was before client pick up the car or pay 20.00 eur for cleaning.
e. For leaving the vehicle in not specified UAB Solorenta parking spaces administration fee – 20 EUR, also other costs for parking incorrectly. While returning the car to UAB Solorenta stations please park it in UAB Solorenta parking lot, but not in public parking lots or restricted areas. The parking plan is attached to the customer.
f. For missing car keys or documents – 300 EUR.
g. Not agreed return station fee – 30 EUR. If the car is returned to a station which was not agreed at the checkout or by or email.
18. From the agreed time the car is dropped off, or picked up by one of our staff, the customer is responsible for it and any damage inflicted on it. Meet late arrive fee – 30 EUR (Late hour service 06 PM – 7.30 AM). Or customer takes photos of the car condition inside and outside as a proof of what kind of the car he left after the rental.
19. Customer agreed that at return time the vehicle must be clean (like at checkout time) that it would be possible to check the car condition. If the vehicle is too much dirty or of the weather condition or time of the day is not available to check the vehicle, UAB Solorenta do not give confirmation about car condition until car will be washed in car wash (by UAB Solorenta or by Client).
20. Any disagreements between the contracting parties shall be settled on the basis of the present agreement and in the manner prescribed by the law of the republic of Lithuania.
21. Consumer disputes are handled out of court by the State Office for the Protection of Consumer Rights (Vilniaus St. 25, 01402 Vilnius, tel. (8 5) 262 6751, e-mail tarnyba@vvtat.lt).
22. In order to detect or prevent a crime, the Lessor may use electronic devices for monitoring the movement, condition and operation of the vehicle in vehicles. This information may be used during the rental period and at any time after the rental period (if necessary and permitted by law). The lessor does not make video or audio recordings. For more information, please review the terms of the Privacy Policy on our website. By signing the rental agreement, the Tenant gives the Lessor the right to use personal information to the extent permitted by law.
23. Leaving from rental country to the other Baltic countries (Lithuania, Latvia, Estonia) - 5 Eur/day, but not more than 100 Eur. Leaving from Baltic countries to Poland - 10.00 Eur/day but not more than 100 Eur. Leaving to other Europien countries - 200.00 Eur (you need permission from UAB Solorenta, without permission its forbidden to go outside Lithuania, Latvia, Estonia, Poland).
24. The Lessor also does not compensate the Renter for additional car rental costs incurred due to any breakdowns of the leased car or for other reasons, except for cases where the leased car could not be used by the Renter for its intended purpose, due to breakdowns during the trip for which the car manufacturer is responsible, according to warranty service obligations. The car manufacturer or the manufacturer's official representative determines whether the breakdowns of the rented car that occurred during the rental operation are included in the warranty service.

CAR RENTAL IN LITHUANIA

“ACTIVE” PRICE LIST

Mileage:

350 km per day, additional kilometer € 0.20,

Civil Insurance:

compulsory liability insurance valid in Lithuania and throughout Europe;

Kasco insurance:

theft and accident insurance with excess till 600 EUR (Mini, Economy, Compact – car groups); till 600 EUR (Average, Standard, Minivan, Minibus, SUV – car groups); till 1000 Eur (Sport);

Driving territory:

The passage for the territory of Lithuania must be informed before picking up the car;
Crosing border from rental country to other Baltic countries (Lithuania, Latvia, Estonia) - 5 Eur/day, but not more then 100,00 Eur. Crosing border from Baltic countries (to Poland) - 10,00 Eur/day, but not more then 100,00 Eur. Crosing border to other Europien countries - 200,00 Eur one time fee.
Its forbidden to go to Belarus, Russia, Ukraine and United Kingdom.

Rental duration:

car rental period is calculated in days (24 hrs.), if customer returns the car later than 30 minutes additional day will apply.

Additional equipment:

baby seats 5,00 EUR/day, costs 10 days, additional day is for free;
navigation 5.00 EUR/day, costs 10 days, additional days is for free;

Additional driver:

additional driver 5,00 EUR/day, costs 10 days, additional day is for free;

Driver's age:

Customers who do not meet driving experience (2 years), Solorent is not renting cars.
Customers who do not meet driving experience (2 years), Kasko insurance doesnt work.

Help on the road:

24/7 roadside assistance;
If the car breaks down – Solorent providing replacement car;

Winter season:

During the winter season, there is no additional charge;

Fuel:

The car is rented with full fuel tank, return full - no extra charges will apply. However, if the customer returns the car incomplete fuel tank there will be 20.00 euros refueling fee and actually complemented fuel costs included in to the rental contract.

One-way rentals:

one way rentals must be discussed before the car rental.

Vilnius - Kaunas = 20.00 euros

Vilnius - Klaipeda = 50.00 euros

Vilnius - Palanga = 50.00 euros

Kaunas - Klaipeda = 40.00 euros

Kaunas - Palanga = 40.00 euros

Klaipeda - Palanga = 10.00 euros

Klaipeda, Kaunas, Vilnius - Riga = 120.00 euros

Klaipeda, Kaunas, Vilnius - Tallinn = 250.00 euros

DEPOSIT:

Mini, Economy, Compact Car Groups - 100 Eur;

Medium, Standard, Minivan Car Groups - 300 Eur;

SUV, Minibus Car Groups - 600 Eur;

Payment:

At the beginning of car rental customer's credit card is authorized for the deposit which depends on the rented car group.
After car rental customer is charged amount, which was agreed before car rental, plus other additional services, extra equipment rent, rental extension and other contracted additional charges.
For the car rental you can pay by credit card - Visa, MasterCard, American Express. Debit cards, cash or bank transfer you can pay for car rental only if it’s agreed in advance and only in exceptional cases.

Additional charges:

late arrival fee - no charge.
Car cleaning - 20,00 Eur. After the rental, the car should be as clean as before the rental, if the customer returns the car unwashed, the customer will be charged a cleaning fee, which can be booked at the time of transfer.
traffic violation administration fee - € 35.00 (Customer must comply with the approved rules of the road in Lithuania. In case of violation of traffic rules, Solorent receives a request from the Police and provide all the information on the person who during the reference period used rental cars).
damage administration fee - € 35.00 (new damage administrative fee is applied to each accident administration).
Cleaning and maintaining fee (for smoking) – 200 EUR. It is prohibited to smoke in UAB Solorenta vehicles. In case of smoking in the car cleaning and maintaining fee will be charged immediately.
For leaving the vehicle in not specified UAB Solorenta parking spaces administration fee – 10 EUR, also other costs for parking incorrectly. While returning the car to UAB Solorenta stations please park it in UAB Solorenta parking lot, but not in Public parking lots or restricted areas.
For missing car keys or documents – 200 EUR.
Not agreed return station fee – 30 EUR. If the car is returned to a station which was not agreed at the checkout or by phone call.

Renter's liability in case of damage, accident and theft

Renter must inform the Lessor in case the Vehicle is not roadworthy (actual breakdown, supposed breakdown, other reasons); in case of gaining information the Vehicle may be destructed, loss or damaged; in case of loss, damage or destruction of the keys and the documents of the Vehicle.
Renter must return the Vehicle at the agreed time. In case of delay to return the vehicle, Renter must report no later than 4 (four) hours after the expiry of the Rental Agreement. Failure to inform about the delay and 2 hours after the agreed return time, the Lessor shall register the theft in the police.
In case of the following accidents: road accident, theft, natural disaster, third parties intentional deed, Renter must call the traffic police, receive a confirmation document of the accident, take all the necessary measures to protect the Vehicle according to his/her possibilities and inform Lessor immediately.
Renter must pay for loss or any damage to the car. Renter's pecuniary liability (damage) to the Lessor shall be equal to the amount specified in the contract, material liability may be reduced by paying extra or reduced liability is already included in the rental price. The liability reduction is only valid if renter has event declaration or a police certificate (if the tenant refuses to pay for the insurance at the beginning of the rental and not insured event has occurred, the tenant must compensate the damage caused to third parties as well).
In the case of vehicle theft, when renter loses or not returns entrusted vehicle documents or keys, the renter is responsible for the all value of the leased car harm.

CAR RENTAL IN LITHUANIA

“ALL INCLUSIVE” PRICE LIST

Mileage:

Unlimited,