Renting terms & conditions
CAR RENTAL IN LITHUANIA
“ACTIVE” PRICE LIST
Mileage:
- 350 km per day, additional kilometer € 0.20,
Civil Insurance:
- compulsory liability insurance valid in Lithuania and throughout Europe;
Kasco insurance:
- theft and accident insurance with excess till 600 EUR (Mini, Economy, Compact – car groups); till 600 EUR (Average, Standard, Minivan, Minibus, SUV – car groups); till 1000 Eur (Sport);
Driving territory:
- The passage for the territory of Lithuania must be informed before picking up the car;
- Crosing border from rental country to other Baltic countries (Lithuania, Latvia, Estonia) - 5 Eur/day, but not more then 100,00 Eur. Crosing border from Baltic countries (to Poland) - 10,00 Eur/day, but not more then 100,00 Eur. Crosing border to other Europien countries - 200,00 Eur one time fee.
- Its forbidden to go to Belarus, Russia, Ukraine and United Kingdom.
Rental duration:
- car rental period is calculated in days (24 hrs.), if customer returns the car later than 30 minutes additional day will apply.
Additional equipment:
- baby seats 5,00 EUR/day, costs 10 days, additional day is for free;
- navigation 5.00 EUR/day, costs 10 days, additional days is for free;
Additional driver:
- additional driver 5,00 EUR/day, costs 10 days, additional day is for free;
Driver's age:
- Customers who do not meet driving experience (2 years), Solorent is not renting cars.
- Customers who do not meet driving experience (2 years), Kasko insurance doesnt work.
Help on the road:
- 24/7 roadside assistance;
- If the car breaks down – Solorent providing replacement car;
Winter season:
- During the winter season, there is no additional charge;
Fuel:
- The car is rented with full fuel tank, return full - no extra charges will apply. However, if the customer returns the car incomplete fuel tank there will be 20.00 euros refueling fee and actually complemented fuel costs included in to the rental contract.
One-way rentals:
- one way rentals must be discussed before the car rental.
Vilnius - Kaunas = 20.00 euros
Vilnius - Klaipeda = 50.00 euros
Vilnius - Palanga = 50.00 euros
Kaunas - Klaipeda = 40.00 euros
Kaunas - Palanga = 40.00 euros
Klaipeda - Palanga = 10.00 euros
Klaipeda, Kaunas, Vilnius - Riga = 100.00 euros
Klaipeda, Kaunas, Vilnius - Tallinn = 250.00 euros
DEPOSIT:
Mini, Economy, Compact Car Groups - 100 Eur;
Medium, Standard, Minivan Car Groups - 300 Eur;
SUV, Minibus Car Groups - 600 Eur;
Payment:
- At the beginning of car rental customer's credit card is authorized for the deposit which depends on the rented car group.
- After car rental customer is charged amount, which was agreed before car rental, plus other additional services, extra equipment rent, rental extension and other contracted additional charges.
- For the car rental you can pay by credit card - Visa, MasterCard, American Express. Debit cards, cash or bank transfer you can pay for car rental only if it’s agreed in advance and only in exceptional cases.
Additional charges:
- late arrival fee - € 10.00 (Late arrival fee applies from 18:00 to 23:00), € 30.00 (Late arrival fee applies from 23:00 to 07:30).
- car cleaning - 10,00 Eur. After the rental, the car should be as clean as before the rental, if the customer returns the car unwashed, the customer will be charged a cleaning fee, which can be booked at the time of transfer.
- traffic violation administration fee - € 35.00 (Customer must comply with the approved rules of the road in Lithuania. In case of violation of traffic rules, Solorent receives a request from the Police and provide all the information on the person who during the reference period used rental cars).
- damage administration fee - € 35.00 (new damage administrative fee is applied to each accident administration).
- Cleaning and maintaining fee (for smoking) – 100 EUR. It is prohibited to smoke in UAB Solorenta vehicles. In case of smoking in the car cleaning and maintaining fee will be charged immediately.
- For leaving the vehicle in not specified UAB Solorenta parking spaces administration fee – 10 EUR, also other costs for parking incorrectly. While returning the car to UAB Solorenta stations please park it in UAB Solorenta parking lot, but not in Public parking lots or restricted areas.
- For missing car keys or documents – 200 EUR.
- Not agreed return station fee – 30 EUR. If the car is returned to a station which was not agreed at the checkout or by phone call.
Renter's liability in case of damage, accident and theft
- Renter must inform the Lessor in case the Vehicle is not roadworthy (actual breakdown, supposed breakdown, other reasons); in case of gaining information the Vehicle may be destructed, loss or damaged; in case of loss, damage or destruction of the keys and the documents of the Vehicle.
- Renter must return the Vehicle at the agreed time. In case of delay to return the vehicle, Renter must report no later than 4 (four) hours after the expiry of the Rental Agreement. Failure to inform about the delay and 2 hours after the agreed return time, the Lessor shall register the theft in the police.
- In case of the following accidents: road accident, theft, natural disaster, third parties intentional deed, Renter must call the traffic police, receive a confirmation document of the accident, take all the necessary measures to protect the Vehicle according to his/her possibilities and inform Lessor immediately.
- Renter must pay for loss or any damage to the car. Renter's pecuniary liability (damage) to the Lessor shall be equal to the amount specified in the contract, material liability may be reduced by paying extra or reduced liability is already included in the rental price. The liability reduction is only valid if renter has event declaration or a police certificate (if the tenant refuses to pay for the insurance at the beginning of the rental and not insured event has occurred, the tenant must compensate the damage caused to third parties as well).
- In the case of vehicle theft, when renter loses or not returns entrusted vehicle documents or keys, the renter is responsible for the all value of the leased car harm.
CAR RENTAL IN LITHUANIA
“ALL INCLUSIVE” PRICE LIST
Mileage:
- Unlimited,
Civil Insurance:
- compulsory liability insurance valid in Lithuania and throughout Europe;
Kasco insurance:
- insurance in case of accident or theft of personal responsibility to 0 EUR (Mini, Economy, Compact - Car Group); 0 Eur (average, Minivan, Luxury, Wagon, SUV, Sport - car groups);
Driving territory:
- The passage for the territory of Lithuania must be informed before picking up the car;
- Crosing border from rental country to other Baltic countries (Lithuania, Latvia, Estonia) - 5 Eur/day, but not more then 100,00 Eur. Crosing border from Baltic countries (to Poland) - 10,00 Eur/day, but not more then 100,00 Eur. Crosing border to other Europien countries - 200,00 Eur one time fee.
- Its forbidden to go to Belarus, Russia, Ukraine and United Kingdom.
Rental duration:
- car rental period is calculated in days (24 hrs.), if customer returns the car later than 30 minutes additional day will apply.
Additional equipment:
- child seat 0 EUR/day;
- navigation 5.00 EUR/day, costs 10 days, additional days is for free;
Additional driver:
- additional driver 0 EUR/day.
Driver's age:
- Drivers who have more than 2 years of practice no additional conditions provided;
- Customers who do not meet the driving experience (2 years), Kasko insurance doesnt work.
- “All-inclusive” pricelist drivers who do not comply practices census service is not valid.
- Customers who do not meet driving experience (2 years), Solorent is not renting cars
Help on the road:
- 24/7 roadside assistance;
- If the car breaks down – Solorent providing replacement car;
Winter season:
- During the winter season, there is no additional charge;
Fuel:
- The car is rented with full fuel tank, return full - no extra charges will apply. However, if the customer returns the car incomplete fuel tank there will be 20.00 euros refueling fee and actually complemented fuel costs included in to the rental contract.
One-way rentals:
- one way rentals must be discussed before the car rental.
Vilnius - Kaunas = 20.00 euros
Vilnius - Klaipeda = 60.00 euros
Vilnius - Palanga = 60.00 euros
Kaunas - Klaipeda = 40.00 euros
Kaunas - Palanga = 40.00 euros
Klaipeda - Palanga = 10.00 euros
Klaipeda, Kaunas, Vilnius - Riga = 100.00 euros
Klaipeda, Kaunas, Vilnius - Tallinn = 250.00 euros
DEPOSIT:
- Deposit is 100,00 Eur.
Payment:
- At the beginning of car rental customer's credit card is authorized for the deposit which depends on the rented car group.
- After car rental customer is charged amount, which was agreed before car rental, plus other additional services, extra equipment rent, rental extension and other contracted additional charges.
- For the car rental you can pay by credit card - Visa, MasterCard, American Express. Debit cards, cash or bank transfer you can pay for car rental only if it’s agreed in advance and only in exceptional cases.
Additional charges:
- late arrival fee - € 10.00 (Late arrival fee applies from 18:00 to 23:00), € 30.00 (Late arrival fee applies from 23:00 to 07:30).
- car cleaning - 10,00 Eur. After the rental, the car should be as clean as before the rental, if the customer returns the car unwashed, the customer will be charged a cleaning fee, which can be booked at the time of transfer.
- traffic violation administration fee - € 35.00 (Customer must comply with the approved rules of the road in Lithuania. In case of violation of traffic rules, Solorent receives a request from the Police and provide all the information on the person who during the reference period used rental cars).
- damage administration fee - € 35.00 (new damage administrative fee is applied to each accident administration).
- Cleaning and maintaining fee (for smoking) – 100 EUR. It is prohibited to smoke in UAB Solorenta vehicles. In case of smoking in the car cleaning and maintaining fee will be charged immediately.
- For leaving the vehicle in not specified UAB Solorenta parking spaces administration fee – 10 EUR, also other costs for parking incorrectly. While returning the car to UAB Solorenta stations please park it in UAB Solorenta parking lot, but not in Public parking lots or restricted areas.
- For missing car keys or documents – 200 EUR.
- Not agreed return station fee – 30 EUR. If the car is returned to a station which was not agreed at the checkout or by phone call.
Renter's liability in case of damage, accident and theft
- Renter must inform the Lessor in case the Vehicle is not roadworthy (actual breakdown, supposed breakdown, other reasons); in case of gaining information the Vehicle may be destructed, loss or damaged; in case of loss, damage or destruction of the keys and the documents of the Vehicle.
- Renter must return the Vehicle at the agreed time. In case of delay to return the vehicle, Renter must report no later than 4 (four) hours after the expiry of the Rental Agreement. Failure to inform about the delay and 2 hours after the agreed return time, the Lessor shall register the theft in the police.
- In case of the following accidents: road accident, theft, natural disaster, third parties intentional deed, Renter must call the traffic police, receive a confirmation document of the accident, take all the necessary measures to protect the Vehicle according to his/her possibilities and inform Lessor immediately.
- Renter must pay for loss or any damage to the car. Renter's pecuniary liability (damage) to the Lessor shall be equal to the amount specified in the contract, material liability may be reduced by paying extra or reduced liability is already included in the rental price. The liability reduction is only valid if renter has event declaration or a police certificate (if the tenant refuses to pay for the insurance at the beginning of the rental and not insured event has occurred, the tenant must compensate the damage caused to third parties as well).
- In the case of vehicle theft, when renter loses or not returns entrusted vehicle documents or keys, the renter is responsible for the all value of the leased car harm.
Online Prepay Terms & Conditions
1.1 This Agreement does not constitute a contract for the supply of vehicle rental services. The Rental Services will be supplied under a separate rental agreement with Solorent.
2. Terms and conditions for Pay Now
2.1. By ticking the accept button within the booking process you are entering into, and are bound by the terms and conditions of Solorent. By entering into this Agreement, you are agreeing to purchase a face value voucher from Solorent for the amount of the rate quoted by Solorent. Solorent will issue the voucher and send it to you by email and will book the Rental Services. You may exchange the voucher for the Rental Services with the Solorent where you pick up your vehicle on presentation of the voucher.
2.2. You must pay the quoted charges relating to the voucher which on redemption entitles you to the rental services in full at the time you make your booking on the website. The charges will be deducted from your credit or debit card at the time of booking. The voucher will not be issued until payment has been made in full. By entering into this Agreement you expressly authorise Solorent to debit your credit, or debit card the amount as shown on your voucher and the additional charges (if any) referred to in this Agreement.
2.3. The voucher you have purchased may be exchanged for the rental, inclusive of VAT, of the selected vehicle for the dates you have booked, along with the items specified as being included in the price when you make your booking at the rates quoted to you by us.
2.4. All other optional equipment and services (eg special equipment, additional drivers, optional insurances, fuel, additional days) will incur additional charges, which you must pay directly to the Solorent either when you pick up or return your vehicle.
2.5. If you cancel your booking on the same day the reservation is made, cancellation fee is 5% of made payment.
2.6. If you cancel your booking up to 3 days prior to collection you will apply to booking cancellation fee of 20 EUR.
2.7 If you cancel your reservation within 3 days prior to the rental date shown in your booking, a fixed compensation amount, similar to the average 3 day rental amount will be applied.
If you have rented for less than 3 days , the full amount of the voucher will be kept as compensation
2.8 If you do not collect your vehicle and do not cancel, there is no refund and the full amount of the voucher will be kept as compensation.
2.9 In order to obtain a refund of the amount you have paid for your voucher (where applicable) you must write to the following address requesting the money be refunded.
info@solorent.lt
Solorent
Tolžės g. 62 g.
91108 Klaiėda
Lietuva
3. Changing Bookings
3.1 Subject to availability and the restrictions in clause 3.2 below, you can change your booking up to 24 hours prior to picking up your vehicle via this site or at any time up until the time of the rental by calling on +370 647 47 149. Subject to the conditions set out below, you can use your voucher as payment for these alternative services.
3.2 Changes to your booking are subject to the following restrictions:
a) If you change a booking and the charges for the Rental Services are greater than the face value of your voucher, you will be charged the difference at Solorent then-current rates and the additional amount will be payable at the time of modification.
b) If the cost of the changed booking is less than the cost of the face value of the voucher, NO REFUND will be made.
4. General
4.1 Nothing in these Terms and Conditions reduces your statutory rights relating to a refund.
4.2 Solorent as appropriate will be responsible for losses suffered by you as a result of Solorent breaching this Agreement where such losses are a foreseeable consequence of the breach in the circumstances of the case. Losses will be foreseeable where they are in Solorent and your contemplation at the time the booking is made. Solorent is not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by Solorent and you (such as loss of profits or loss of opportunity).
If a credit card has been used for the reservation the exact card needs to be presented at pick up.