Online Prepay Terms & Conditions

1. Booking Terms and Conditions

1.1 This Agreement does not constitute a contract for the supply of vehicle rental services. The Rental Services will be supplied under a separate rental agreement with Solorent.

2. Terms and conditions for Pay Now

2.1. By ticking the accept button within the booking process you are entering into, and are bound by the terms and conditions of Solorent. By entering into this Agreement, you are agreeing to purchase a face value voucher from Solorent for the amount of the rate quoted by Solorent. Solorent will issue the voucher and send it to you by email and will book the Rental Services. You may exchange the voucher for the Rental Services with the Solorent where you pick up your vehicle on presentation of the voucher.

2.2. You must pay the quoted charges relating to the voucher which on redemption entitles you to the rental services in full at the time you make your booking on the website. The charges will be deducted from your credit or debit card at the time of booking. The voucher will not be issued until payment has been made in full. By entering into this Agreement you expressly authorise Solorent to debit your credit, or debit card the amount as shown on your voucher and the additional charges (if any) referred to in this Agreement.

2.3. The voucher you have purchased may be exchanged for the rental, inclusive of VAT, of the selected vehicle for the dates you have booked, along with the items specified as being included in the price when you make your booking at the rates quoted to you by us.

2.4. All other optional equipment and services (eg special equipment, additional drivers, optional insurances, fuel, additional days) will incur additional charges, which you must pay directly to the Solorent either when you pick up or return your vehicle.

2.5. If you cancel your booking on the same day the reservation is made, cancellation fee is 5% of made payment.

2.6. If you cancel your booking up to 3 days prior to collection you will apply to booking cancellation fee of 20 EUR.

2.7 If you cancel your reservation within 3 days prior to the rental date shown in your booking, a fixed compensation amount, similar to the average 3 day rental amount will be applied.
If you have rented for less than 3 days , the full amount of the voucher will be kept as compensation

2.8 If you do not collect your vehicle and do not cancel, there is no refund and the full amount of the voucher will be kept as compensation.

2.9 In order to obtain a refund of the amount you have paid for your voucher (where applicable) you must write to the following address requesting the money be refunded.
Tolžės g. 62 g.
91108 Klaiėda

3. Changing Bookings

3.1 Subject to availability and the restrictions in clause 3.2 below, you can change your booking up to 24 hours prior to picking up your vehicle via this site or at any time up until the time of the rental by calling on +370 647 47 149. Subject to the conditions set out below, you can use your voucher as payment for these alternative services.

3.2 Changes to your booking are subject to the following restrictions:

a) If you change a booking and the charges for the Rental Services are greater than the face value of your voucher, you will be charged the difference at Solorent then-current rates and the additional amount will be payable at the time of modification.
b) If the cost of the changed booking is less than the cost of the face value of the voucher, NO REFUND will be made.

4. General

4.1 Nothing in these Terms and Conditions reduces your statutory rights relating to a refund.

4.2 Solorent as appropriate will be responsible for losses suffered by you as a result of Solorent breaching this Agreement where such losses are a foreseeable consequence of the breach in the circumstances of the case. Losses will be foreseeable where they are in Solorent and your contemplation at the time the booking is made. Solorent is not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by Solorent and you (such as loss of profits or loss of opportunity).

If a credit card has been used for the reservation the exact card needs to be presented at pick up.
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